IPR Protection Policy


Market.jumia.com is committed to respecting Intellectual Property Rights (“IPR”) and encourages its users to respect them as well. IPR infringements are dealt with severity on the “Jumia online marketplace” in Tanzania (“www.jumia.co.tz”).

Intellectual Property Right (“IPR”) Protection

Listings of counterfeits or other unauthorized items are strictly prohibited on the Jumia online marketplace. Such listings are subject to removal by market.jumia.com, and vendors who repeatedly breach market.jumia.com’s IPR Protection Policy are subject to expulsion from the Jumia online marketplace.

Repeated violations of our IPR policy will result in a range of actions, including but not limited to:

  • Removal of existing listings
  • Restriction of new listings
  • Removal from promotions
  • Account deactivation
  • Termination of membership service agreement

Exact enforcement actions by market.jumia.com for IPR infringement claims are stated in this link

Market.jumia.com has full discretion to take any enforcement action it considers necessary for situations where vendors breach market.jumia.com’s IPR Protection Policy.

Infringement Claims

All IPR infringement claims are made under penalty of perjury. IPR holders and Jumia vendors agree to hold market.jumia.com inculpable of all indemnity claims, causes of action, damages and judgments arising out of any removal of product listings resultant of IPR infringement claims.

As a neutral online marketplace providing services to both customers and vendors, market.jumia.com does not adjudge conflicting IPR infringement claims. All conflicting claims shall be resolved by the relevant parties separately from market.jumia.com and the Jumia online market place.